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ONE MEANING, THREE SETTINGS FAMILIARChais pas. STANDARDJe ne sais pas. FORMALJe l’ignore. All three mean “I don’t know”.
Real fluency means understanding all three and choosing the right one for the person in front of you.
French · Usage · B2

French register: from chais pas to je l’ignore

Register is the level of formality of your language. French has a wider gap between spoken and written language than English, and a grammatical choice, tu or vous, that sets the tone of every sentence. This guide covers both, with the vocabulary that shifts between familiar, standard and formal.

Short answer: use vous with adults you do not know and at work, tu with friends, family, children and when invited. Standard French is safe everywhere. Recognise familiar forms (dropped ne, on for nous, slang) and use formal forms in letters and official writing.

Tu or vous: a decision guide

The choice is about relationship, not just politeness. Getting it wrong is rarely a disaster, but it does send a message. Choose a situation to see the expected form. The same choices exist in English; compare with our guide to formal letters in English.

A friend, family tu Always.
A child or a pet tu Always, even if you are a stranger.
Classmates, young colleagues tu Usual among people of the same age.
A shop assistant vous Always, at any age.
Your manager vous Until invited to switch; some start-ups use tu.
An older neighbour vous Often for years, even when friendly.
A group of people vous Vous is the only plural “you”.
Online forums, gaming tu Informal by default.
Switching
The move from vous to tu is offered, usually by the older or more senior person. The verb for it is tutoyer; for using vous, vouvoyer.

Spoken French vs written French

Everyday spoken French follows its own grammar. None of these is a mistake in speech, but all would look careless in an essay. Many are also covered from the listener’s side in French listening.

FeatureSpokenWritten
Negation
We
Questions
Ça vs cela
Il y a
Emphasis

Three words for one thing

Many everyday words have a familiar and a formal equivalent. The standard word in the middle is correct in every situation.

ONE THING, THREE REGISTERS · A CAR la bagnolelah ba-NYOLfamiliar · friendsla voiturelah vwah-TÜRstandard · everyonele véhiculeluh vay-ee-KÜLformal · forms, news Same pattern: le boulot / le travail / l’emploi (job) · bouffer / manger / se nourrir (eat)
If you are unsure, use the middle word: it is never wrong. The familiar one is fine with friends but sounds rude in an email to a stranger.
money
car
work
to eat
friend
to understand
tired
book
to work

Opening and closing messages

French written greetings and sign-offs are more fixed than English ones. Formal letters still close with a full sentence. Choose by how well you know the reader.

Friends and family
Opening
ClosingLove, lots of love
Colleagues, known contacts
Opening
ClosingKind regards, have a good day
Formal letter, unknown reader
Opening
ClosingYours faithfully (literally “please accept the expression of my distinguished greetings”)

One request, three registers

Asking to borrow a book: from a friend, a colleague and in a formal email. Every word has its English meaning underneath.

Familiar
Tuyoumemepassespasstonyourbouquin ?book
“Lend me your book?”
Why: Tu, bouquin, a question by tone alone.
Standard
Est-ceis-itquethattuyoupourraiscouldmemeprêterlendtonyourlivre ?book
“Could you lend me your book?”
Why: Conditional pourrais softens; livre is the neutral word.
Formal
Pourriez-couldvousyoumemeprêterlendcetthisouvrage ?work
“Would you be able to lend me this book?”
Why: Vous, inversion, and ouvrage, the formal word for a book.
Formal spoken French

Je vous prie de bien vouloir…

Above everyday polite French sits le registre soutenu, used in official letters, speeches and very formal service. You need to recognise it even if you rarely produce it.

Everyday: Pouvez-vous… ?
Je vous prieI you begde bien vouloirof well to-wantpatienter.to-wait
zhuh voo PREE duh byan voo-LWAR pa-syon-TAY · “Kindly wait a moment.”
Everyday: Je ne sais pas.
JeIl’ignore.it-don’t-know
zhuh lee-NYOR · “I am unaware of that.”
Everyday: Je veux dire…
Permettez-moiallow-mede préciser…to clarify
pair-may-tay-MWA duh pray-see-ZAY · “Allow me to clarify…”
Everyday: Asseyez-vous.
Veuillezplease-be-willingvous asseoir.to-sit-down
vuh-YAY voo za-SWAR · “Please be seated.”
Everyday: Désolé.
Je vous prieI you begde m’excuser.to excuse-me
zhuh voo PREE duh mex-kü-ZAY · “Please accept my apologies.”
Tu and vous at work

On se tutoie ? Au bureau

Workplaces vary. Start-ups use tu with everyone; banks and the civil service keep vous. When unsure, use vous and wait for the offer.

Start-up, techtuFirst names and tu from day one, even with the boss.
Office, colleaguestu / vousColleagues often tutoient; the manager may stay on vous.
Bank, law, civil servicevousVous and Monsieur / Madame, even after years.
CustomersvousAlways vous with clients, whatever the age.

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